Privacy / Terms
I. GENERAL TERMS
ABOUT THE SERVICE:
LINKS TO THIRD PARTY SITES:
COPYRIGHT AND TRADEMARKS:
CHANGES TO THE SITE:
Alchemy Works retains the right to change, alter, suspend, or discontinue the site, or portions of the site, including any links to product or goods sold on the site. Such changes shall be made by Alchemy Works and may happen at any time.
USER CONSENT TO RECEIVE ELECTRONIC COMMUNICATION:
By using the site, you consent to receive electronic communication from Alchemy Works via personal information (email addresses) you have submitted on the site. You may opt out of receiving such communication from Alchemy Works by following links included in email notifications, or by emailing email@example.com
THE INFORMATION, CONTENT, AND PRODUCTS PROVIDED ON THE SITE ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. Alchemy Works IS NOT RESPONSIBLE FOR ACTIONS OR INACTIONS OF PRODUCTS FOR SALE ON THE SITE. Alchemy Works IS NOT A TRADITIONAL RETAILER, AND SHALL NOT BE RESPONSIBLE FOR ANY ACTIONS OR INACTIONS THAT RESULT FROM PURCHASING PRODUCTS FOUND ON, OR PURCHASED THROUGH THE SITE. Alchemy Works HAS NO CONTROL OVER THE QUALITY, SAFETY, OR LEGALITY OF THE ITEMS FEATURED, OR SOLD ON THE SITE. WE DO NOT ASSUME ANY RESPONSIBILITY FOR ANY THIRD PARTY PRODUCT OR SERVICE ACCESSED THROUGH Alchemy Works OR THROUGH A LINK PROVIDED ON THE SITE. Alchemy Works SHALL NOT BE A PARTY IN ANY TRANSACTION THAT YOU MAY ENTER INTO WITH THIRD PARTY SITES ACCESSED THROUGH LINKS ON Alchemy Works.
LIMITATION OF LIABILITY / RELEASE
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Alchemy Works, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) THE USE, DISCLOSURE, DISPLAY OR SALE OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SITE INCLUDING ANY PURCHASES YOU MAKE USING THE SITE; (C) ANY OTHER INTERACTIONS WITH Alchemy Works OR ANY OTHER MEMBER OF THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Alchemy Works HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. AS Apolis DOES NOT CONTROL THIRD PARTY PAYMENT PROCESSING, YOU AGREE THAT YOU BEAR ALL RESPONSIBILITY, AND YOU AGREE TO RELEASE US (AND OUR AFFILIATES, DIRECTORS, EMPLOYEES, OR PARTNERS), CREATORS, OR HOSTS FROM CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND, NOW AND IN THE FUTURE, ARISING FROM OR IN ANY WAY CONNECTED TO USE OF THE SITE.
II. PURCHASE TERMS
ALCHEMY WORKS’ SERVICE (THE SITE):
Through the site, Alchemy Works sells goods directly to you (the customer) through transactions on Alchemy Works, or acts as a platform that facilitates the purchase between you and a third party site linked through Alchemy Works.
Product descriptions, information, availability, and pricing for any product or service on the site is subject to change at any time without notice. We do not guarantee nor do we make any representation regarding the accuracy, completeness of any information on the site, including product descriptions or product images. We make every effort to accurately illustrate and describe the true condition and description of the products and goods sold through the site. However, due to differences in computer screen quality, lighting, or general perception, it is possible the physical goods purchased through the site will look different than how they are represented and described. If you feel goods you have purchased on Alchemy Works have been misrepresented, please contact us at firstname.lastname@example.org.
ORDERS, PAYMENT INFORMATION, AND FEES:
Alchemy Works reserves the right to refuse service (including refusal to fulfill or ship orders placed through the website) at any time, and for any reason. We will contact you through the contact information you provide at time of purchase in the event that we are unable or unwilling to fulfill or ship your orders. By using a credit card to purchase on the site, you are acknowledging and authenticating that the card is valid, and that you are authorized to use the card. If the charge is not authorized or accepted or there are errors in processing, we reserve the full right to cancel your order without any notice and with no further liability to you. We also retain the right to refuse any future use from any credit card or any user, especially under circumstances of suspected or proven fraud or unethical or unlawful use of an account. You card will be charged once you have placed an order. Before you card is charged and before you have confirmed your order, your card will be authorized for the amount on your order. You are solely responsible for paying all fees and taxes associated with goods purchased on our site. If your payment method (i.e. credit card) fails or your account is past due, we retain the right to collect any and all fees owed to Alchemy Works using other collection means in accordance with the law.
Taxes are charged for purchases made on the site, and are based on applicable local, state, or federal tax rates based on the delivery address of the information on your order. It is your responsibility to pay the sales tax in accordance with the local, state, or federal taxes in the local of your shipping address provided.
RETURN AND REFUND POLICY:
Alchemy Works is unable to accept returns or provide refunds for goods purchased on the site and are final. If you are dissatisfied with your purchase, or feel the product you have purchased on the site has been misrepresented, please contact customer service at email@example.com. Under certain circumstances, mainly, if the goods you received were not what was purchased according to your receipt, Alchemy Works may accept the return or offer a refund.
If you purchased goods on a third party site discovered through a product link located on the Alchemy Works site, any return or refund is based exclusively on the terms outlined in the return or refund policies of those third party sites. Alchemy Works in no way and under no circumstances retains ownership or liability over your purchases, subsequent returns, or refunds made on such third party sites. If you wish to return or request a refund on merchandise purchased through a third party site, you must contact the appropriate representatives at those third party sites. Alchemy Works or its customer support cannot and will not under any circumstance facilitate the return or refund request of goods purchased on third party sites or discovered through links on Alchemy Works.
SHIPPING AND DELIVERY POLICIES:
In general, Alchemy Works works to fulfill orders placed on the site as soon as possible. Your goods will ship according to the delivery lead times as outlined on the product detail page. Many of our products are made-to-order or are shipping from third-party locations. As a result, it is vital that you read the delivery details and timelines associated with the goods purchased on the site. By purchasing the goods on the site, you acknowledge and agree to these shipping timelines as outlined at time of purchase. Alchemy Works in no way guarantees these timelines are accurate, and will not be liable in any cases or under any circumstances, for shipping or production delays to your order. In most cases, you will not be able to expedite shipping on goods purchased through the site. In many cases, there is an additional delivery surcharge for your order, or delivery charges will be billed after the purchase of the goods. If such a delivery surcharge or delayed delivery charge must be made, we shall notify you via the contact information provided at time of purchase. By purchasing goods with delivery surcharge or delayed delivery charge, you are agreeing to these charges even if they are made on a later date.
Alchemy Works is not responsible for damages that occur during shipping. We make every effort to ensure our goods are packaged carefully to minimize risk of damage during shipping. If the goods received are damaged, please refuse delivery (if possible) or contact firstname.lastname@example.org within 36 hours of receipt in order to initiate the return of damaged goods. Alchemy Works will work with the vendor to either replace the goods or offer a refund. All items shall be shipped F.O.B. shipping point and title and risk of loss shall pass to you upon delivery of items to a common carrier.
If you follow product links to third party sites, and purchase goods on third party sites, the shipping and delivery policies of those third party sites shall apply to your transaction. Alchemy Works in no way and under no circumstances retains ownership or liability over your purchases, shipping, and deliveries of goods made on such third party sites. Alchemy Works or its customer support cannot and will not under any circumstance facilitate in shipping and deliveries related to goods purchased on third party sites or discovered through links on Alchemy Works.
DISPUTES PERTAINING TO ORDERS:
If a dispute should arise related to purchase of goods on our site, we will work to resolve the dispute as soon as possible, and in the most cost effective means possible. Before resorting to litigation, we encourage you to contact us at email@example.com. If you have a complaint against us, or need additional information or support, please contact us at firstname.lastname@example.org. If a dispute should arise related to a purchase of goods made on third party sites discovered through the site, we urge you to contact the customer support on those third party vendor partner websites. Before resorting to litigation, we urge you to contact us to see if we may be able to facilitate a resolution. However, we are in no way and under no circumstances liable for such a dispute between you and a third party vendor, or any harm past, present or future, that results from such a dispute.